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Delivery Information
Online Orders
For online orders, we aim to process and dispatch your items as quickly as possible. Orders are typically processed within 2-3 business days. Once your order has been dispatched, you will receive a confirmation email. Delivery times may vary depending on your location and the shipping method selected at checkout.
We offer various shipping options, including standard and express delivery. Please note that shipping costs will be calculated at checkout based on your chosen method and delivery address. If you have any questions regarding your order or delivery options, feel free to contact us at info@therivershop.co.uk.
Shipping of Work Made During Classes
For items crafted during our classes, we ensure they are properly cured before shipping. The curing time typically takes about one week, depending on the materials used. Once your piece has adequately cured, we will package it securely and arrange for shipping.
You will receive an email notification once your item is ready to be shipped. If you have any questions about the shipping process for your workshop creations, please don’t hesitate to reach out to us.