The River Shop - Epoxy Resin and Carpentry Workshops
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Privacy Policy

Privacy Policy

Last Updated: 20/05/2025

We are registered with the ICO: registration number ZB900945.

At The Rivershop (“we,” “our,” or “us”), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.therivershop.co.uk, as well as any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

1. Information We Collect

Personal Information
We may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

  • Name
  • Email Address
  • Telephone Number
  • Mailing Address
  • Payment Information (for purchases)

Usage Data
We may also collect information about how the Site is accessed and used. This usage data may include information such as your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

2. How We Use Your Information

We may use the information we collect in the following ways:

  • To provide, maintain, and improve our Site and services
  • To process your transactions and send you related information, including purchase confirmations and invoices
  • To communicate with you, including responding to your comments, questions, and requests
  • To send you newsletters, marketing, or promotional materials
  • To monitor the usage of our Site and analyse trends
  • To detect, prevent, and address technical issues

3. Disclosure of Your Information

We may share your information in the following situations:

  • With Service Providers: We may share your personal information with third-party service providers to monitor and analyse the use of our Site, to process payments, or to contact you.
  • For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honour this Privacy Policy.

4. Security of Your Information

The security of your personal information is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

  • The right to access, update, or delete the information we have on you.
  • The right to rectification, meaning you have the right to request that we correct any information you believe is inaccurate or incomplete.
  • The right to object to or restrict our processing of your personal information.
  • The right to data portability, allowing you to request a copy of your personal information in a structured, machine-readable format.

If you wish to exercise any of these rights, please contact us using the contact information provided below.

6. Third-Party Links

Our Site may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and terms of service of any site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Business Name: The Rivershop
  • Email: info@therivershop.co.uk
  • Telephone: 020 3011 2414

Address: Studio 27 Thames Side Studios, Unit 8 Harrington Way, London, SE18 5NR